Terms of service

Last Updated: [09/01/2026]

1. Overview

This website is operated by Loeun Pet (“we,” “us,” or “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, please do not use our website.

2. Eligibility

By using this site, you confirm that:

  • You are at least the age of majority in your country, or
  • You have permission from a legal guardian

You agree not to use our products or services for any illegal or unauthorized purpose.

3. Use of Website

We grant you a limited, non-exclusive, and non-transferable license to use our website for personal use only.

You agree NOT to:

  • Copy, sell, or exploit any part of the website
  • Attempt to hack, disrupt, or damage the website
  • Use the website for fraudulent or unlawful activities

4. Account Responsibility

If you create an account:

  • You must provide accurate and complete information
  • You are responsible for keeping your login details secure
  • You are responsible for all activities under your account

5. Products and Orders

  • All products are subject to availability
  • We reserve the right to limit or cancel any order
  • Product descriptions and images are provided as accurately as possible, but we cannot guarantee exact accuracy

We may refuse or cancel orders if fraud or unauthorized activity is suspected.

6. Pricing and Payments

  • Prices are subject to change without notice
  • Payments must be made at checkout using approved payment methods
  • You agree to provide current and accurate billing information

All payments are securely processed through third-party providers.

7. Shipping and Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers or customs

8. Returns and Refunds

We offer returns under the following conditions:

  • Requests must be made within 14 days of delivery
  • Items must be unused and in original packaging

Please refer to our Return Policy page for full details.

9. Intellectual Property

All content on this website (images, text, logos, designs) is owned by us and protected by copyright laws.

You may not use or reproduce any content without our written permission.

10. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages
  • Losses resulting from use of our website or products

Your use of the website is at your own risk.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page with an updated date.

14. Termination

We may terminate or suspend access to our website if you violate these Terms.

15. Governing Law

These Terms are governed by the laws of the country in which we operate.

16. Contact Information

If you have any questions, please contact us: